1. Introduction and who we are

This Cookie Policy applies to the website operated under the domain name www.feedandtrot.com, owned and managed by Feedandtrot (hereinafter referred to as “we”, “us”, or “our”), with its registered business address at 30 Shaw Road, #01-06, Roche Building, Singapore 367957.

This policy explains how we use cookies and similar tracking technologies on our website in compliance with applicable regulations in Singapore and the European Union, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

  1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, as well as to provide reporting information and assist with website administration.

Cookies set by the website owner (in this case, Feedandtrot) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website.

  1. Your consent and choice

We respect your privacy and provide you with full control over your data.

When you first visit www.feedandtrot.com, a Cookie Banner will appear, allowing you to freely choose your cookie preferences. Non-essential cookies will only be used if you explicitly click the “Accept” button on our Cookie Banner. You retain the right to withdraw or modify your consent at any time by adjusting your browser settings or via our cookie management preferences on the site.

  1. Categories of cookies we use

We utilize the following categories of cookies on our website:

Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionalities such as page navigation, security, and session management. You cannot switch off these cookies in our systems, though you can set your browser to block them, which may cause certain parts of the site to fail.

Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization based on your interactions.

Third-Party Processing Cookies (Payment and Checkout): To process transactions securely on our website, we integrate third-party payment infrastructure provided by Stripe. Stripe utilizes third-party cookies and secure tokens to process transactions, prevent fraudulent activities, and maintain payment compliance. These cookies are managed directly by Stripe in accordance with their respective privacy and cookie frameworks.

  1. Cookie retention periods

In accordance with legal standards in Singapore and the European Union, cookies stored on your device have specific retention periods:

Session Cookies: These are temporary cookies that expire and are automatically deleted as soon as you close your web browser.

Persistent Cookies: These cookies remain on your hard drive or device until you manually delete them or until they reach their predefined expiration date. Persistent cookies utilized on our website have a maximum retention period ranging from 30 days up to 2 years, depending on their specific analytical or functional purpose, unless a shorter period is required by applicable law.

  1. How to control and delete cookies

You can restrict, block, or delete cookies from www.feedandtrot.com at any time by modifying your internet browser settings. Each browser handles cookie management differently. Please consult the “Help”, “Tools”, or “Settings” menu of your specific browser (such as Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge) for detailed instructions on managing or deleting cookies.

Please note that blocking certain categories of cookies may impact your user experience and limit the functionality available on our website.

  1. Changes to this cookie policy

We reserve the right to modify or update this Cookie Policy periodically to reflect changes in our operational practices or legal obligations under Singaporean and European laws. Any modifications will be posted directly on this page with an updated revision date.

  1. Contact information

If you have any questions, concerns, or requests regarding this Cookie Policy or our data practices, please contact us using the details below:

Registered Address: 30 Shaw Road, #01-06, Roche Building, Singapore 367957

Email: dispatch@feedandtrot.com

Phone: +65 6742 2912